SHIPPING FEE
The shipping fees will be charged accordingly to the rate of couriers. Please check on the order page. Purchases above RM200 will be entitled to a FREE SHIPPING within Malaysia.

DELIVERY TIME
Please allow 1-3 business days for order processing and verification.
Delivery will be made within 7 days from the date the order was confirmed. Depending on the shipping region, delivery may take longer than usual. Please note that we only ship out Monday to Friday.
(Excluding Weekend/Public Holidays)
TAKE NOTE: WE DO NOT GUARANTEE THE DELIVERY DATE BECAUSE IT IS BASED ON THE ESTIMATION ONLY.

ORDER STATUS AND TRACKING
Once orders are placed, we will send you an order confirmation mail. You can check your order from the Order History on "My Account". When the orders shipped out, A shipping notification email will be send to you together with the tracking number. Kindly check your email after you purchased from EMO & CO.

UNSUCCESSFUL DELIVERY
If you fail to receive your order by absent from home, or courier cannot deliver the order because of incorrect delivery information, please contact the courier you chosen to rearrange the delivery.

We will contact you via Whatsapp/Email if your parcel is unsuccessfully deliver and sent back to us by the courier. Therefore, we will provide the option for 2nd attempt of delivery which will be charged accordingly to shipping address.
TAKE NOTE: THE ORIGINAL SHIPPING FEES IS NON-REFUNDABLE.